Terms of Service

Last updated: July 7, 2026

These Terms of Service ("Terms") are a binding agreement between you and Lexiam BV, a company registered in Belgium under company number 1024.430.856 ("Sisa," "we," "us") governing your use of the Sisa mobile application and related services (the "App"). By creating an account, tapping to accept these Terms during onboarding, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. Who can use Sisa

You must be at least 13 years old to use the App. Where the law of your country sets a higher minimum age for consenting to online‑service data processing (for example, up to 16 in parts of the EEA/UK), you must be that age or have verifiable consent from a parent or guardian. You must also be able to form a binding contract in your jurisdiction. If you use the App on behalf of someone else, you confirm you are authorized to do so.

2. What Sisa is - and is not

Sisa is a digital‑wellbeing and accountability tool. It uses Apple's Screen Time / Family Controls features to let you set limits, block apps on a schedule, and stay accountable with people in your "circles."

Please understand the App's limits:

• It is a self‑control aid, not a security or enforcement product. Blocking relies on Apple's on‑device features, which you can disable, bypass, or remove at any time (e.g., by changing settings, using "give me more minutes," removing a schedule, or deleting the App). We do not guarantee that any app will be blocked, that limits will be enforced, or that usage tracking is complete or accurate.
• It is not a parental‑control or monitoring service for managing another person's device.
• It is not a medical device and does not provide medical, psychological, or professional advice. It is provided for informational and self‑help purposes only. It is not intended to diagnose, treat, or prevent any condition. If you are struggling, seek a qualified professional.
• We don't promise results. Sisa does not guarantee that using the App will result in any specific improvement in your digital habits, productivity, or mental wellbeing. Your results depend on your own personal efforts and choices.
• Features, limits, and availability may change, and we may modify or discontinue parts of the App at any time.

You rely on the App at your own discretion and are responsible for your own choices, schedules, and device settings.

Consequences of blocking. You choose which apps, websites, and notifications to block and when. You accept responsibility for the consequences of blocking, for example missing calls, messages, notifications, time-sensitive codes, or access to an app while a block or schedule is active. To the maximum extent permitted by law, we are not liable for any loss or harm resulting from content being blocked, or from a block failing to apply.

3. Your account

• You sign in with Sign in with Apple or Google Sign‑In. You are responsible for your account and for activity that occurs under it. Keep your device and sign‑in credentials secure.
• You agree to provide accurate information (e.g., a username and display name) and not to impersonate others or choose a handle you have no right to use.
• You may delete your account at any time from within the App. We may suspend or terminate accounts as described in Section 8.

4. Circles, messages, and other user content

The App lets you create or join circles (private or public), send private nudges to others, and - if you are a circle's coach - send broadcast messages to circle members. Content you create or share (messages, circle names and descriptions, avatars, and similar) is "User Content."

• You are responsible for your User Content and confirm you have the rights to share it and that it does not violate these Terms or any law.
• Public circles are discoverable by other users. Don't put anything in a circle name, description, or message that you wouldn't want others to see.
• License to operate the service. You keep ownership of your User Content. You grant us a worldwide, non‑exclusive, royalty‑free license to host, store, display, and transmit your User Content solely to operate and provide the App (for example, delivering your message to its recipients). This license ends when your content is deleted, except for content already shared with others or retained as required by law.

5. Acceptable Use / Community Guidelines

Sisa is meant to help people support each other. You agree not to use the App, or post or send any content, that:

• harasses, bullies, threatens, or intimidates anyone;
• is hateful, discriminatory, or promotes violence against people based on who they are;
• is sexually explicit, exploits or endangers minors, or is otherwise obscene;
• is illegal, promotes illegal activity, or infringes others' intellectual property, privacy, or other rights;
• impersonates any person or organization, or misrepresents your affiliation;
• is spam, a scam, a chain message, or unsolicited promotion, or attempts to manipulate referrals, achievements, member counts, or other features;
• contains malware, or attempts to hack, overload, reverse‑engineer, scrape, or disrupt the App, our infrastructure, or other users' use of it;
• collects others' data without consent, or circumvents our security, rate limits, or access controls.

We have zero tolerance for objectionable content and abusive users. Within the App you can report content or users and block users; we review reports and aim to act on objectionable content (including removing it and removing the responsible users) within 24 hours. We may remove content or restrict accounts at our discretion to enforce these guidelines. You can also contact us at support@sisa-app.com.

6. Notifications

With your permission, the App sends push notifications, including accountability nudges and coach messages. You can turn notifications off in your device settings. Some notifications are silent and used only to refresh on‑device content.

7. Subscriptions and payments

Sisa is offered as a paid subscription with a free trial, and as an optional one‑time lifetime purchase. Access to the App requires an active subscription, an active free trial, or the lifetime purchase.

• Plans. We offer monthly and annual auto‑renewable subscriptions and a one‑time lifetime purchase. New subscribers may be offered a 7‑day free trial on eligible plans.
• Billing. Purchases are in‑app purchases processed by the Apple App Store and charged to your Apple ID at confirmation. Entitlements are managed through our provider, RevenueCat. The title, length, and price of each option are shown in the App before you buy.
• Free trial. You are not charged during a free trial. Unless you cancel at least 24 hours before it ends, the trial automatically converts to a paid subscription at the price shown. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Auto‑renewal. Subscriptions renew automatically for the same period and price unless you turn off auto‑renew at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID account settings.
• Restore purchases. You can restore an active subscription or your lifetime purchase on new or other devices using "Restore Purchases" on the paywall or in the App's settings.
• Refunds. Payments and refunds are handled by Apple under its policies; we generally cannot issue refunds directly.
• Price changes. We may change prices; where required, we will notify you and obtain consent in accordance with Apple's rules before a change takes effect.

8. Suspension and termination

We may suspend or terminate your access (in whole or in part) if you violate these Terms, create risk or legal exposure, or for prolonged inactivity or discontinuation of the App. You may stop using the App and delete your account at any time. In the event of account termination, we will not be liable for the loss of any data associated with your account, except where prohibited by applicable law. Termination for a violation of these Terms does not entitle you to any refund, credit, or reimbursement of fees paid or of any unused portion of a subscription, except to the extent required by applicable law (see Section 7 for how refunds are handled). Sections that by their nature should survive termination (e.g., Sections 4 license tail, 9-13) will survive.

9. Intellectual property

We own the App; you get a limited license to use it. The App, including its software, design, branding, and the Sisa lotus mark, is owned by us or our licensors and protected by law. We grant you a limited, personal, non‑transferable, non‑exclusive, revocable license to use the App for its intended purpose. You may not copy, modify, distribute, sell, sublicense, reverse‑engineer, or create derivative works from the App except as permitted by law.

10. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, non‑infringement, accuracy, and uninterrupted or error‑free operation. We do not warrant that the App will block any app, enforce any limit, prevent any usage, or produce any particular wellbeing outcome. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, we and our suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of (or inability to use) the App. Our total liability for any claim relating to the App will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $50. Some jurisdictions do not allow these limits, so they may not fully apply to you.

12. Indemnification

You cover claims that arise from your own content or use. You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising out of your User Content, your use of the App, or your violation of these Terms or any law or third‑party right, except to the extent caused by us.

13. Third‑party services

The App relies on services from Apple (Sign in with Apple, Screen Time / Family Controls, App Store, push notifications) and Google (Firebase, Google Sign‑In), and RevenueCat (subscription management). Your use of those services may be subject to their own terms. We are not responsible for third‑party services.

14. Changes to these Terms

We may update these Terms; continued use means you accept the update. We may update these Terms from time to time. For material changes we will provide notice in the App or by other reasonable means and update the "Last updated" date. Continued use after changes take effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Belgium, without regard to its conflict‑of‑laws rules.

Informal resolution first. If something goes wrong, please contact us at support@sisa-app.com before starting formal proceedings, and we will try to resolve it with you.

Courts. The competent courts of Leuven, Belgium have jurisdiction over any dispute arising out of or relating to these Terms or the App. If you are a consumer, this does not deprive you of the protection of the mandatory laws of your country of residence, and you may also bring or defend proceedings in the courts of that country where EU law so provides.

Consumer mediation. If you are a consumer, you may also submit a dispute to the Belgian Consumer Mediation Service (Consumentenombudsdienst / Service de Médiation pour le Consommateur, consumentenombudsdienst.be) for out‑of‑court resolution.

16. Apple App Store - additional terms

These Terms are between you and us, not Apple, and Apple is not responsible for the App or its content. To the extent required by Apple:

• Your license to use the App is a non‑transferable license to use it on any Apple‑branded device you own or control, per the App Store Terms of Service.
• We, not Apple, are solely responsible for the App and its content, maintenance and support, and any product warranties (to the extent not effectively disclaimed). Apple has no obligation to provide support.
• We, not Apple, are responsible for addressing any claims that the App or your use of it infringes intellectual property rights, and for handling product claims (e.g., failure to conform to legal requirements, product liability, or consumer‑protection claims), to the extent not effectively disclaimed.
• You represent that you are not in a country subject to a U.S. Government embargo or designated as "terrorist‑supporting," and you are not on any U.S. Government restricted‑party list.
• Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them against you.

17. Miscellaneous

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms (with the Privacy Policy) are the entire agreement between us regarding the App.

18. Contact

Lexiam BV, company number 1024.430.856 Kroonstraat 43, 3018 Wijgmaal, Belgium support@sisa-app.com